Merlin Digital Consulting is a boutique consultancy providing specialist digital advice and services to the global insurance industry. We help insurers navigate digital trends and harness emerging technologies with a clear focus on commercial context and ROI. Our philosophy: Digital for efficiency, competitiveness, and reach. Human where it counts.
Great pleasure to host the Millennial’s showcase “Changing model of insurance” at the European Digital Insurance Summit. Really challenging the status quo around ease of use, simplicity and use of timely, accurate data. Well done Alina Jipa, Devina Patel and Chris Crook.
Very interesting and extremely “human” interview with Stephen Leigh, CEO of Leigh Group (Broker in Durban, SA).
Key takeaways included; never ever lose sight of the customer, relationships always above results, bring in and nurture young talent and fear and excitement are very similar, so choose to call it excitement and just get on with it!
I’m honoured to be a Key Note Speaker at the prestigious London Market Forums “Technology and Innovation Summit” in London on 3rd July. Promises to be a really exciting and interesting event!
Here’s a link to full details: https://goo.gl/7H7xuf
Very honoured to present at TINtech, 5 June, on how I’ve seen insurance companies and insurtechs from around the world really transform their customer journey through digital innovation.
Another great event by the Insurance Network!
Rachael Reece – It gives me great pleasure to announce David Clamp Founder & Managing Director at MERLIN DIGITAL CONSULTING as one of the skilled Judges at UK Digital Experience Awards 2018 http://bit.ly/2HEDxDF David is a senior IT professional with over 26 years experience delivering programmes in the Banking, Investment and Insurance industries. Former CIO for Hiscox Insurance (UK) leading the digital transformation of the UK retail business. David established Merlin Digital Consulting Ltd in January 2017 to provide expert digital consulting for the financial services industry. Strengths – leadership, forward thinking and innovation based on his extensive experience. Clients have access to his knowledge of transformational change, from strategy, solution selection, implementation and operations.
Very pleased to be chairing an expert panel at today’s Intelligent Automation in Insurance conference in London. Great topic – “The always connected customer: using intelligent automation to maximise acquisition and engagement”.
The “always connected customer…using intelligent automation to acquire and engage customers”. Great panel session with lots of lively debate, especially from the audience. Big thanks to the panelists, Dan Mines – Admiral, Mike Downing – WPA and Elan Neyar – Nexar.
https://www.linkedin.com/in/david-clamp-3658161/detail/recent-activity/shares/
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Read more …. https://www.linkedin.com/pulse/dmway-analytics-data-science-non-scientists-karen-foreman/
A year ago I attended the Marketforce conference in the Nordics and the question was asked “We talk about innovation a lot but where it actually making a difference ?” The only example given by the 200 or so audience was the “connected home start up Neos”. This year it was totally different.
I was part of the Sapiens team at the recent and very informative Insurance Innovators (Marketforce) conference in Copenhagen (5th/6th March 2018) – where InsurTech start ups were arising and seemingly stealing the innovation show from insurers…or were they ?
Here are my key take aways. Continue reading “Do you need an InsurTech start up to really innovate ?”
Henrik Gronborg from Alka insurance company in Denmark presenting at the Insurance Innovators conference in Copenhagen. Describing how they have changed their whole organisation into flexible, customer orientated agile teams (think purple teams everywhere!). Outstanding ! @insurance_innov
https://www.linkedin.com/feed/update/urn:li:activity:6377106299271856128/