Merlin Digital Consulting is a boutique consultancy providing specialist digital advice and services to the global insurance industry. We help insurers navigate digital trends and harness emerging technologies with a clear focus on commercial context and ROI. Our philosophy: Digital for efficiency, competitiveness, and reach. Human where it counts.
21st May 2019
Thoroughly enjoyed being the moderator for the Intelligent Insurer “Intelligent Automation & AI in Insurance” conference on Tuesday in London. Great to hear practical insights from leading speakers and panellists – special thanks to Alexandrina Scorbureanu,David Melvin, Alina Jipa, Iain Whittingham, David Fineberg, Melissa Boyars, James Breeze, Pamela Negosanti, Tom Helm, Souhail Debaghi and of course the amazing team at Intelligent Insurer.
I’m speaking at Intelligent hashtag#Automation & hashtag#AI In hashtag#Insurance Europe (May 21, London), and I hope you can join me there! To find out who I’ll be speaking alongside, plus the topics we’ll be covering, check out the event website here: https://lnkd.in/dSPnHrahashtag#IAEurope19
Honoured to be chairing today’s Insurance Innovators Connected Insurance conference in London. Great speakers, fireside chats, case studies all discussing the evolving role of insurance in an increasingly inter-connected world. 21 March 2019.
I lead a very lively panel discussion at the last Insurance Innovators summit on the topic of Open Insurance. Here are my observations. Really looking forward to chairing the next Connected Insurance 2019 conference on March 21st in London. https://marketforcelive.com/insurance-innovators/events/connected-insurance/
Is the age of “open insurance” upon us ?
https://www.linkedin.com/pulse/age-open-insurance-upon-us-david-clamp/
Big thanks to Matthew Grant and the team at InsTech London for a great “Future of Claims” event on Tuesday evening, plus the opportunity to launch the new Camelot RT network – collective expertise on demand
Really enjoyed challenging the traditional analogue thinking to get to innovative digital mindsets. Delivering client centricity through many approaches including; using emerging ecosystems, open insurance, “wow” not “how”, true purple teams, lessons from the Tel Aviv start up scene, importance of fresh talent plus diversity, and having a clear and phased IT & digital strategy (no more lipstick on that old legacy).
Another excellent conference by The Insurance Network. Take a bow Jeremy Burgess and team !
Really enjoying being the Master of Ceremonies for the Sapiens’ 4 day global business kick off event in Tel Aviv. Great presentations, lively discussions and excellent product demos. Halfway through and we’ve run to time…so far 😊
Thoroughly enjoyed working with the Ninety Consulting team today in their innovation workshop “Users not Customers” – we explored the many opportunities to create meaningful user communities to increase engagement, offer value-added services, generate additional revenue streams and generally build trust. Well done to all the participants and great job by Ninety Consulting !
Can’t wait to delve into the world of hashtagInsurTech today and tomorrow ! If you are attending the the Insurance Innovators Summit 2018 in London, come over for a chat hashtag
Great first day at the Insurance Innovators Summit in London. Key points for me: Irene Van Den Brink (InShared in the Netherlands) talking about a fully digital, scaleable platform (allowing them to cut their ER in half), Dr Nina Fichtl (Allianz X) using new technology to focus on the customer not the process, Chris Kaye (Sherpa) illustrating the power of a composite allowing someone to sign up online for most of their insurance needs in just 4.5 mins, Bought by Many sending out Woofins (Muffins for dogs) to create a “fan for life”, Aviva apparently now has a Chief Drone Officer and much more. All nicely topped off by an amazing light show ! Great job by the Market Force team. Bring on day 2 🙂
Sapiens conference at the Hilton Hotel in Paddington, London England.
24 October 2018.
