I had a terrific day yesterday chairing the Commercial Lines Innovation Europe Conference in London – lots of excellent speakers, insightful panelists and insurtechs showing the art of the possible. Key themes:
– ESG is becoming more and more a necessity, rather than a “nice to consider”
– Disruption is coming from macro-economic trends, including the increasing pace of change and volatility
– Moving to more of an advice/risk management-based model
– The need for much more agility to respond quicker, with tech as a big enabler for this
– The opportunity to marry together internal and external data (even real-time risk data) to enrich the service offering and customer experience, as well as fuel more accurately underwriting
Big thanks to the speakers and panelists for answering my challenging questions and providing such great insights !
