Merlin Digital Consulting is a boutique consultancy providing specialist digital advice and services to the global insurance industry. We help insurers navigate digital trends and harness emerging technologies with a clear focus on commercial context and ROI. Our philosophy: Digital for efficiency, competitiveness, and reach. Human where it counts.
Very interesting and extremely “human” interview with Stephen Leigh, CEO of Leigh Group (Broker in Durban, SA).
Key takeaways included; never ever lose sight of the customer, relationships always above results, bring in and nurture young talent and fear and excitement are very similar, so choose to call it excitement and just get on with it!